Ahilya
Practice Manager
Ahilya joined the staff at Blue Cross Animal Hospital in the summer of 2005. Prior to that, she worked as a receptionist at another veterinary clinic for 2 years. Before that, Ahilya spent many years working as a Medical Secretary for a number of physicians and Health Care Facilities. Her son completed the Health Care Certificate Program at Conestoga College and is actively working as a PSW locally, while also pursuing a career in nursing.
Ahilya is the Office Manager at Blue Cross Animal Hospital, and is responsible for the day-to-day operations and administration of the clinic. She oversees our website, social media, client communication and front office staffing, assuring that the clinic operates efficiently.
In her spare time, Ahilya enjoys going to the gym, trail walks, exploring markets and shopping, movies, and reading. She also loves watching football (#1 Green Bay Packers’ Fan!) Baseball (GO JAYS GO!!), and is also learning golf. Ahilya loves spending time with her family, which also now includes the clinic cats, Fred and Barney! Fred and Barney are both enjoying their new home, and are being spoiled rotten on a daily basis!
Heather
Head Technician / Receptionist
Heather began working at Blue Cross Animal Hospital during her co-op student placement back in 1989, and joined the staff in 1990. While employed here, she married and became the proud mom of 4 children, two daughters and a set of twin sons. As a technician, Heather assists in all aspects of patient care, assisting the veterinarians during appointments and surgery, taking radiographs, performing laboratory testing, treating and monitoring hospitalized patients, and handling client communication. In addition, she assists Ahilya in the day-to-day office management. Heather is the go-to person for our wellness programs. In her off hours, she enjoys spending time with her family and friends, camping, reading and spending time with her dog Gordie a Goldendoodle.
Dawn
Head Receptionist
Dawn is our Head Receptionist at Blue Cross Animal Hospital. You will hear her friendly and helpful voice every time you call the clinic to book an appointment or assist you with any questions or concerns about your pets Dawn started working at Blue Cross in the Spring of 2019. She graduated from the Medical Office Assistant Program in 2018. Dawn brings with her many years of customer service and is responsible for managing the front office and all Reception duties to help make your visit with our clinic a positive and efficient experience. When she is not working in the clinic, she is spending time with her husband, her 4 boys and 3 fur babies.
Cheryl
Customer Service Representative / Technician
Cheryl graduated from the technician program at Ridgetown College in 1999. She joined Blue Cross Animal Hospital right after graduation. Cheryl works as a Customer Service Representative and Technician and performs the majority of our laboratory work. She also provides surgical assistance including post-operative monitoring. Cheryl works as part of the diagnostic and treatment team along with Debbie, and Heather.
She lives with her 2 cats, Mischief and Mayhem, and enjoys reading and surfing the net.
Fred & Barney
Clinic Cats
Hi my name is Fred. I am a 4-year-old male neutered tabby and white domestic short hair who was adopted by the Blue Cross Animal Hospital Family. I am happy to say that I have moved in with the Office Manager and my new mom, Ahilya! My brother Barney also lives us. We cause lots of laughter and happiness for our mom and we are EXTREMELY spoiled. Although I miss seeing all of you at the clinic, you can rest assure that I am a very happy cat that is loving my new found my Fur-ever home.
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